Privacy Policy

Updated: 5/23/2023

This Privacy Policy governs the manner in which (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (referred to as “you” or “your”) of the website (the “Website”). This Privacy Policy applies to the Website and all products and services offered by

Information We Collect

We may collect personal identification information from you in various ways when you visit our Website, register on the Website, place an order, fill out a form, respond to a survey, subscribe to our newsletter, and engage in other activities, services, features, or resources we make available on our Website. The personal identification information we may collect includes but is not limited to your name, email address, mailing address, phone number, and payment information. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain Website-related activities.

Use of Cookies to Track Web Traffic

Our Website may use “cookies” to enhance your user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Website may not function properly.

We use cookies to track web traffic, analyze trends, administer the Website, and gather broad demographic information for aggregate use. This information helps us improve our Website and tailor it to better meet your needs.

Use of Data

We may use the data collected from you to form marketing lists that allow us to provide you with information about our products, services, and updates that we believe may interest you. By providing your personal information, you consent to receive marketing communications from us. If at any time you no longer wish to receive such communications, you may opt out by following the instructions provided in the communication or by contacting us directly.

We may disclose information collected from or about you through the Website in the following instances:

    • Affiliates: We may share your information with our affiliated companies to support and enhance our services and improve your overall experience on the Website.

    • Service Providers: We may engage trusted service providers who work on our behalf and have agreed to maintain the confidentiality of your information. These service providers assist us in performing various tasks, such as processing credit card transactions, facilitating fundraising activities and campaigns, and delivering targeted advertisements on our behalf. Rest assured, they are authorized to use your information solely to provide the requested services.

    • Protection of Rights and Safety: In good faith, we may disclose your information if we believe it is necessary to protect our rights, ensure the integrity of the Website, or safeguard your safety or the safety of others. This includes situations where we need to detect, prevent, or respond to fraud, intellectual property infringement, violations of the law, or other forms of website misuse.

Please note that we cannot be held responsible for the collection and use of your information by third-party websites and applications that are beyond our control. Such websites and applications are governed by their own privacy policies, separate from this Privacy Policy. We encourage you to review the privacy policies of those third parties to understand how they handle your information.

Data Storage and Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored on TCAP servers, in the cloud, and in other secure places as needed to ensure its safety. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

Data Collection for Online Orders

When you place an online order through our Website, we collect and use your data, including your personal identification information and payment information, to process your order, communicate with you about the order, and provide you with the products or services requested. We may also use this information to improve our products and services and enhance your overall customer experience.

Securing Transaction Data through Third-Party Vendors

To ensure the security of your transaction data, we may engage the services of trusted third-party vendors specializing in secure online payment processing. These vendors utilize industry-standard security measures to protect your payment information during online transactions. We do not store or have direct access to your complete payment details, such as credit card numbers or bank account information. All payment transactions are encrypted and processed securely through these third-party vendors, who adhere to strict security standards and comply with applicable data protection regulations.

Please note that while we take reasonable precautions to safeguard your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data during transmission or storage. However, we continually review and update our security practices to protect your information to the best of our ability.

By using our Website and providing your information, you acknowledge and agree that we cannot guarantee the security of any data transmitted to or from our Website, and that you do so at your own risk.

If you have any concerns or questions about the security of your data or our payment processing practices, please contact us using the information provided at the end of this Privacy Policy.

Links to Other Websites

Our Website may contain links to other websites that we do not operate. Please note that we have no control over the content and privacy practices of these external sites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, as they are not governed by this Privacy Policy. We encourage you to review the privacy statements of those websites to understand how your information may be collected, used, and shared.

Exercising Consumer Rights

We understand that you have certain rights regarding your personal information. Here is an overview of your consumer rights and how you can exercise them:

Right to Access: You have the right to request access to the personal data we hold about you. To exercise this right, please follow the steps outlined in section 1, “Reviewing Data,” of this Privacy Policy.

Right to Rectification: If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request corrections. To exercise this right, please contact our Privacy Team using the methods provided in section 1, and provide the necessary details to support your request.

Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data. To initiate an erasure request, please follow the steps outlined in section 1, “Reviewing Data,” of this Privacy Policy. However, please note that certain legal obligations or legitimate business interests may prevent us from immediately deleting all copies of your data.

Right to Restriction of Processing: You have the right to request a restriction on the processing of your personal data under certain conditions. To exercise this right, please contact our Privacy Team using the methods outlined in section 1, and provide the necessary details to support your request.

Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or direct marketing purposes. To exercise this right, please contact our Privacy Team using the methods provided in section 1, and provide the necessary details to support your objection.

Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, or to have it transmitted directly to another controller, where technically feasible. To initiate a data portability request, please contact our Privacy Team using the methods outlined in Section 1, and provide the necessary details to support your request.

Appeal Process for Consumer Requests:

We strive to handle all consumer requests promptly and in accordance with applicable data protection laws. If you are dissatisfied with our response to your request or believe that your request has been wrongfully denied, you have the right to appeal the decision. The following process outlines the steps for appealing a decision related to a consumer request:


    1. Contact our Privacy Team: If you wish to appeal a decision, please contact our Privacy Team using the contact details provided in section 1, “Reviewing Data,” of this Privacy Policy. Clearly state that you are appealing a decision and provide any additional relevant information or documentation to support your appeal.

    1. Review and Response: Upon receiving your appeal, our Privacy Team will thoroughly review the decision and any additional information you have provided. We will make every effort to respond to your appeal within a reasonable time frame, taking into account the complexity of the request and any applicable legal requirements.

    1. Further Remedies: If, after the appeal process, you remain unsatisfied with the resolution of your request, you may have additional remedies available under applicable data protection laws. Please consult with legal professionals or the relevant supervisory authority for further guidance on pursuing such remedies.

Reviewing Data

At TCAP, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the methods available to you for submitting requests to exercise your consumer rights to review data and prevent its collection. By using our services, you consent to the practices described in this policy.

    • Reviewing Data: As a consumer, you have the right to review the personal data that we collect and store about you. To submit a request to review your data, please follow these steps:
        • Contact our Privacy Team: You can contact our dedicated Privacy Team by emailing [email protected] or by submitting a written request to PO Box 77016, Fort Worth, TX 76177.
        • Provide Sufficient Information: To process your request efficiently, please include sufficient details to help us identify and locate your data accurately. This may include providing your full name, contact information, and any relevant account details or identifiers.
        • Verification Process: In order to protect your privacy and prevent unauthorized access to your personal data, we may require additional information to verify your identity before fulfilling your request. This is a security measure to ensure that only you or someone authorized by you can access your personal information.
        • Response Time: We strive to respond to all data review requests in a timely manner. Please allow 7 business days for us to process your request and provide you with the requested information. However, depending on the complexity and volume of requests received, this time frame may vary. We will communicate any significant delays or challenges to you promptly.

    • Avoiding Data Collection: We understand that you may wish to prevent the collection of your personal data. While we collect certain information to provide our services effectively, we offer the following methods for you to exercise your right to avoid data collection:
        • Opt-Out Preferences: You may manage your communication preferences and opt out of certain data collection activities by following the instructions provided in our communications.
        • Browser Settings: Most web browsers allow you to adjust your settings to limit the collection of certain types of data, such as cookies. Please refer to your browser’s documentation or settings for more information on how to modify your preferences. 
        • Third-Party Services: Some third-party services and platforms may provide opt-out mechanisms or tools that allow you to control the collection and use of your data. Please refer to the respective privacy policies or settings of those services for more information.
        • Contacting our Privacy Team: If you have any specific concerns or requests regarding the collection of your personal data, please contact our Privacy Team using the methods described in section 1 above. We will review your request and respond as appropriate.

Please note that while we strive to accommodate your preferences, certain data collection activities may be necessary to provide you with our services, and opting out completely may limit or affect your ability to use certain features.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes to the Privacy Policy will be reflected on this page, and the updated date will be indicated at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting and using your information.


If you have any questions about this privacy policy, please contact us at [email protected] or by mail at:

Texas Coalition for Animal Protection
PO Box 77016
Fort Worth, TX 76177