What to Expect at TCAP: Surgery Visit
We’ve implemented new policies light of COVID-19, learn about how these changes will impact your upcoming visit >>
If your appointment is at a travel or transport location, please make sure your pet is in a hard-sided carrier or kennel. These locations include Azle, Cleburne, Granbury, and Hillsboro.
When you arrive to drop off your pet for surgery, on the day of your scheduled appointment, please join the line (if one has formed) and begin filling out your paperwork. Everyone dropping off their pet at this time has an appointment for a spay/neuter or dental cleaning. Keep your dog on a tight leash away from other pets and clients and your cat in their carrier while in line. Typically the check-in process takes about 30 minutes and will be expedited if you have your paperwork completed when you reach the front desk to check out that morning. We serve all clients on a first come first serve basis, and work to check in all patients in a timely manner.
If you have a female dog that is actively bleeding during a heat cycle, your pet will be declined for surgery and your appointment rescheduled for a later date.
If you are bringing a feral cat for sterilization, the cat must be in a live trap, have its ear-tipped and receive a rabies vaccine to qualify for our feral cat program. Learn more about TCAP’s feral cat program: FERAL CAT PROGRAM>>
During surgical admission, you will have the opportunity to elect for your pet to receive other vaccines, heartworm testing and prevention, microchipping, an Elizabeth collar, nail trims, and take home pain medications for an additional fee. These additional items are not required but are recommended. All pets must have written proof of a current rabies vaccine or receive the vaccine at the time of surgery for an additional $5. Unfortunately, tags do not work as proof of vaccines because they do not contain all the information we need.
We take payment in the morning and accept Visa, Mastercard, Discover, Cash, TCAP Prepay vouchers, or a pre-approved voucher from one of our shelter partners if you have recently adopted a pet. If you decided to prepay for your services on our website, please have your voucher printed out for us to accept.
You will pick up your pet that afternoon at 3 p.m. Please prepare for a 10-20 minute wait as there will be other pets picking up at that time. Our staff will review post-operative care with you and answer any questions you have about caring for your pet for the next few weeks. Examine their incision during this time so that you know what is considered a normal-looking incision and can adequately monitor your pet’s surgery site during the healing process. If there were any additional fees incurred during your pet’s surgery (SEE OUR SPAY/NEUTER PAGES>>), you will pay those now. You will also, receive a page of post-operative care instructions to review when you get home. For post-operative emergencies, clients should call our Client Care Coordinator at 940-395-4306.
Please note, TCAP facilities do not have a public restroom.